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Articles on:Subscription
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  • Subscription
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  • Will I be charged during the trial period?
    Our trial period gives you the opportunity to explore our services at no cost. It is completely free. ✅ No credit card is required to get started. Take full advantage of all our features and decide at your leisure whether they meet your needs. Try it today with no financial commitment! 😊Few readers
  • How long is the trial period?
    Capte's trial period is 3 days. During these 3 days, we offer you the premium plan, which allows you to discover in detail how Capte works. You can import videos, export, translate, create clips, subtitles, add sounds, emojis, and save a lot of time on your content production. So make the most of these 3 days!Few readers
  • Can Capte be used free of charge?
    It would be great to be able to use Capte for free. For Capte to work, it needs certain resources that are not free: a product designer, developers, a CMO, a CTO In addition to this, for the application to work properly, server resources must be added: a database, several hard drives to store videos, servers to manage video production, transcripts, etc. All of this is in the cloud and backed up several times a day, but unfortunately it is not free. As we do not want to incluFew readers
  • Create a login method for my Capte account : email + password
    If a Capte account was created with Google Connect, there is no default password associated with it. To create a password that will allow you to log in without Google Connect, please follow the steps below carefully: Log out of your session by clicking on your avatar in the top right corner and then ‘Log out’; Click on ‘Register’; Create a new account with exactly the same email address and a password of your choice; A screen will appear asking you to link this account to your GFew readers
  • What is the maximum length I can upload?
    The length of time you can download on Capte depends on the number of minutes available in your subscription. However, this is limited to a maximum of 120 minutes per video file. With the Starter package, you get 100 minutes per month. You can therefore choose to use all 100 minutes at once or create several videos lasting a few minutes each. For example, 50 videos lasting 2 minutes each. With the Standard package, you have 500 minutes per month. You can therefore choose to use aFew readers
  • How do I create a Capte account?
    👉 On Capte In the Registration section, you have two options for creating a Capte account: With your Google account by clicking on Sign up with Google With an email address and password Note: If you choose to register with an email address, please enter your first and last name.Few readers
  • How do I stop or cancel my subscription?
    Here is a video tutorial to show you how to cancel your current subscription. Here are the step-by-step instructions: Click on your profile picture in the top right-hand corner of your account (the letters displayed will be the first two letters of your name). Then click on “My Account”. You can also access this page here: https://app.getcapte.com/my-account. Scroll down to the bottom of the page and click on “Cancel subscription” Then click on ‘Unsubscribe’; All you have to doFew readers
  • How do I change my billing information?
    You wish to modify the information related to your invoice. For example: First and last name Address Email address Change credit card This is very simple to do. Please visit: https://app.getcapte.com/my-account Click on: ‘View my invoices’ You will be taken to a portal dedicated to billing. Scroll down a little and click on ‘Update information’.Few readers

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